Our customers satisfaction is our primary concern.
Therefore, we are constantly working on ways to improve our quality. Within the context of our quality management system we continuously optimize our products, processes and test criteria. Our employees receive continuous training and take part in ongoing education. Our quality policy is strongly customer-oriented, and hence focuses especially on smooth, punctual order processing. Naturally, the other areas of the company are also integrated in the QM system – from the warehouse through to the dispatch department – from the marketing through to sales.
All our employees work responsibly and strive to continuously improve their work for the customer.
We document these efforts through the confirmation that our QM system complies with the standards in accordance with ISO 9001.
BATEC, always up to date.
BATEC is represented in the “Bundesverband Technischer Brandschutz, bvfa”, in working groups with the authorities, associations and manufacturers, as well as in national and international standards work. This work ensures that we are always kept up-to-date with the latest developments, and that our extinguishing systems constantly adapt to comply with new requirements.